Privacy Policy

Villa Gufo Privacy Statement

Villa Gufo takes your privacy very seriously and will process and use your personal data (the data subject) in a secure manner. In this privacy statement, we explain which data we process and for what purpose. Additionally, you can find information about your rights regarding the processing of your personal data. We recommend reading this privacy statement carefully. If you have any questions, feel free to contact us at info@villagufo.com.

Who is Villa Gufo?

Villa Gufo is operated by Julie Van Loo and is responsible for processing your personal data as the data controller.

How Does Villa Gufo Use Your Data?

Below is an overview of the purposes for which Villa Gufo processes your personal data. For each purpose, we specify which data is used, the legal basis for processing, and how long the data is retained. For clarity, we have grouped everything by data type.

Service Provision, Customer Management & Financial Administration

• Financial Administration
  Data: Company name, billing address, bank details (Bank Name/IBAN/BIC), outstanding balance
  Legal Basis: Legal obligation
  Retention Period: As long as necessary for this purpose

• Order Management
  Data: Name, address, shipping address, billing address, email, phone number, payment details, account number, order number, complaint details, Chamber of Commerce number, VAT number, customer number
  Legal Basis: Contract performance
  Retention Period: As long as necessary for this purpose

• Complaint Handling
  Data: Name, address, shipping address, billing address, email, phone number, payment details, account number, order number, complaint details, Chamber of Commerce number, VAT number, customer number
  Legal Basis: Contract performance
  Retention Period: As long as necessary for this purpose

• Invoicing
  Data: Name, address, shipping address, billing address, email, phone number, payment details, account number, order number, complaint details, Chamber of Commerce number, VAT number, customer number
  Legal Basis: Contract performance
  Retention Period: As long as necessary for this purpose

• Service Provision
  Data: Name, email, case details, financial details, required service data, generated service data
  Legal Basis: Contract performance
  Retention Period: As long as necessary for this purpose

Marketing & Customer Relationship Management (CRM)

• CRM System
  Data: Name, username, email, location, order history, social media account, user ID, phone number, profile picture
  Legal Basis: Legitimate interest
  Interest: Commercial interest
  Retention Period: As long as necessary for this purpose

• Direct Marketing
  Data: Name, address, email, phone number, click behavior, browsing behavior, product interest, social media account, user ID, order history, mailing/billing address
  Legal Basis: Legitimate interest
  Interest: Commercial interest
  Retention Period: As long as necessary for this purpose

• Newsletter Subscription
  Data: Name, address, email, phone number, click behavior, browsing behavior, product interest, social media account, user ID, order history, mailing/billing address
  Legal Basis: Legitimate interest
  Interest: Commercial interest
  Retention Period: As long as necessary for this purpose

• Retargeting & Social Media Marketing
  Data: Name, address, email, phone number, click behavior, browsing behavior, product interest, social media account, user ID, order history, mailing/billing address
  Legal Basis: Legitimate interest
  Interest: Commercial interest
  Retention Period: As long as necessary for this purpose

• Website Analytics
  Data: Browsing behavior
  Legal Basis: Legitimate interest
  Interest: Commercial interest
  Retention Period: As long as necessary for this purpose

How Do We Collect Your Data?

Villa Gufo processes personal data provided by you and data obtained from third parties, such as Booking.com.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access – You can request to see your personal data.
• Correction – You can request that we correct, update, or delete your data.
• Restriction of Processing – You can request that we limit the processing of your data.
• Objection – You can object to the processing based on legitimate interest.
• Data Portability – You can request your personal data in a structured format for transfer to another provider.
• Withdraw Consent – If processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@villagufo.com. We will respond within one (1) month. If we deny your request, we will explain why.

Sharing Data with Third Parties

Villa Gufo may be required to share data with third parties due to legal obligations.

Cookies & Tracking Technologies

Cookies are small text files sent to your browser when you visit Villa Gufo’s website. They are stored on your device and allow us to collect information such as browsing behavior. These cookies do not damage your device or files. Similar techniques, such as device fingerprinting, may also be used.

Changes to This Privacy Statement

This privacy statement may be updated. We recommend checking it regularly.

Questions or Complaints?

If you have any questions about this privacy policy or how we handle your data, contact us at info@villagufo.com. You may also file a complaint with the relevant data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

This Privacy Policy was created on February 27, 2025.